Appliance Factory

Appliance Factory is a well-known discount appliance dealer with a strong reputation, boasting 10,000 Google reviews and an impressive 4.7-star rating. With nearly 40 years in business and 27 stores across the country, the company offers customers significant savings, with discounts of up to 30-60% on products from popular brands like Viking, GE, Miele, and Maytag. They guarantee better prices than competitors like Lowe’s and Depot, including luxury and specialty items. Customer reviews highlight the friendly service and engaging environment at Appliance Factory. Many customers praise the helpful and knowledgeable staff. John, in particular, was highly appreciated for being patient, professional, and going above and beyond to help customers find the right appliances. He provided excellent support from start to finish, following up and ensuring a smooth experience. Customers also mention how John helped them find inexpensive dishwasher and stove/oven options, even after multiple calls, demonstrating great patience and expertise. Another staff member, Jason J, received praise for his quick and seamless assistance when a washer pump broke. He helped set up a new washer over the phone and arranged fast delivery, making the process easy and convenient for busy schedules. The store also offers full warranties on new products, providing peace of mind. Delivery services are efficient, even in tough weather conditions, further increasing customer satisfaction. Overall, Appliance Factory is known for its excellent service, great deals, and a fun shopping experience.