About Vail Dermatology
Vail Dermatology provides high-quality dermatologic care with a focus on personalized treatments for optimal outcomes. The clinic offers a variety of services, including medical, surgical, and cosmetic dermatology, with a specialization in skin cancer prevention and treatment. Patients appreciate the kind and attentive staff, who are thorough during annual screenings and make sure to address any questions or concerns. The office experiences minimal wait times, and the overall visit is often described as efficient and respectful. Many patients have had great experiences from check-in to check-out, noting the professionalism and competence of the doctors, including Dr. Julia Kreger, who is known for her ability to create a comfortable atmosphere. However, some feedback indicates that the initial front desk experience could be improved. Several patients have mentioned encountering a rude front desk staff member, which contrasted sharply with the kindness of the rest of the team. This has led to disappointment regarding the overall customer service, as some patients felt unacknowledged during their visits.
Professional approach to what may be considered uncomfortable regarding personal observation of a person's body which may lead to a concerning diagnosis. Great at creating and redirecting conversation to ease the mind of the patient
The local experience was great. Trying to get an appointment with their national call system was a pain. They didn’t return my message, and I had to call back myself. But once again the local team at Vail Dermatology was great.
Dr. Kreger is lovely. She is in engaging, detail oriented and very personable. She is clearly passionate about what she does. I felt so comfortable and at easy. Thank to the entire staff for being so wonderful.