“Update: this misunderstanding over hours was andd and fixed almost immediately and complementary time was added to our tanning packages. I’ve updated the stars to reflect this outstanding customer service.
The girls who work there are nice and I’ve heard a lot of good things about this salon. Full disclosure: I’ve never had my hair cut there. But I did buy an unlimited tanning package for myself and my two daughters. Unfortunately it’s not “unlimited tanning” because lately they are closed every time we try to get there, even when it’s within their posted business hours. I have tried calling but gotten no answer. I’m not sure if the staff have a legitimate reason for not being there, because there’s no sign on the door indicating why it’s closed during business hours or when they might actually be back. Today (Wednesday) for example, I went 2x between 10am and 4pm and it was closed both times.“
“Update: this misunderstanding over hours was andd and fixed almost immediately and complementary time was added to our tanning packages. I’ve updated the stars to reflect this outstanding customer service.
The girls who work there are nice and I’ve heard a lot of good things about this salon. Full disclosure: I’ve never had my hair cut there. But I did buy an unlimited tanning package for myself and my two daughters. Unfortunately it’s not “unlimited tanning” because lately they are closed every time we try to get there, even when it’s within their posted business hours. I have tried calling but gotten no answer. I’m not sure if the staff have a legitimate reason for not being there, because there’s no sign on the door indicating why it’s closed during business hours or when they might actually be back. Today (Wednesday) for example, I went 2x between 10am and 4pm and it was closed both times.“