About Great Clips
Great Clips in Commerce City provides affordable haircuts for all, including men, women, and children. The salon offers various services such as haircuts, beard trims, bang trims, and shampooing. They are open during evenings and weekends, welcoming walk-ins or online check-ins to reduce wait times. The establishment utilizes a note system, called ClipNotes, ensuring a consistent great cut. Desiree, one of the stylists, stands out for her exceptional work with neurodivergent children, demonstrating patience and understanding while cutting their hair. Customers appreciate her ability to connect with and provide personalized service to her clients. Riss, another stylist, is highly praised for her ability to remember clients' preferences without explicit instructions, delivering perfect haircuts every time. Clients feel at ease and confident in her abilities. The exceptional service at this Great Clips location has led customers to go out of their way to visit, even passing by closer locations, solidifying the salon's reputation for great service.
Tried to check in when they opened, the instant I was able there was a 40 minute wait. Got there as they opened only to find four people already waiting and they had an 86 minute wait at 8:02. Stylists were slow and didn’t care that people showing up when they opened probably had some place to be. You need more stylists. The wait time never dropped below an hour my entire time there.
Update: we reached out to customer service and they helped us immensely to rectify this. I raised the rating to 3 from 1.
During our visit, Delilah was not only unprofessional but also outright rude, particularly to my autistic son and mother. She snapped at him as soon as we arrived at her station and gave heavy attitude throughout the service. When we requested adjustments to the haircuts, she made us and everyone in the store feel uncomfortable and as though I had done something wrong simply for asking for the haircut we wanted instead of what she wanted to give us.
Don't go here with kids, unless you're willing to take whatever they give you or pay to have...read full review
Went in today for a much needed haircut. Checking in on the app was easy and nice because I checked in on my way home from work and the wait time was basically my drive time so I got there right on time. I sat with Cynde and she did an awesome job! I love my haircut! I wasn't sure what I wanted but had an idea and she helped me out a lot! Thanks Cynde! She was very nice, sweet and funny! I will definitely be going back to her to keep up my new do!