Aptive Environmental

Aptive Environmental provides residential pest control services designed to create a comfortable home environment. The team is known for its effective pest management and helpful technicians. Customers appreciate the competitive pricing, which includes no extra charges for additional treatments as needed. The service is flexible, allowing easy rescheduling of appointments, and technicians are willing to return for extra treatments, such as removing hornet nests. One technician, Graham, did a very thorough job, discovering and spraying a yellow jacket active nest and hanging a trap above it. Clients have expressed high satisfaction with the pest service, noting they haven't seen bugs since starting, and praise the friendliness and thoroughness of the service members. Customers also mention that representatives are courteous, professional, and communicative, providing clear updates on arrival times and treatment details. Brandon Norton, in particular, handled yellow jacket issues well and explained how they were getting into the house, also treating for spiders and other insects. Some customers have experienced scheduling and communication issues, including no-shows during treatment windows and a lack of timely updates. Overall, Aptive Environmental offers tailored pest control solutions and responsive service, but improvements in scheduling and technician performance could enhance the experience for all clients.