About Sport Clips Haircuts of Colorado Springs - Austin Bluffs Plaza
Sport Clips Haircuts of Colorado Springs - Austin Bluffs Plaza is a unique experience that combines sports on TV with a legendary steamed towel treatment and great haircuts from their expert stylists. The Pros in Men's Hair specialize in men's and boys' hair care, ensuring a cut that makes customers feel like an MVP. With their online check-in system, clients can choose their stylist, check wait times, and even wait from work, home, or the ballpark. The staff at this location is welcoming and skilled, with some standout stylists who consistently deliver amazing haircuts and exceptional service. Brandi, who also serves as a manager, is a particular favorite among customers, known for listening to their needs and providing personalized attention. She has a reputation for making clients feel good, both with her haircuts and her conversations. However, not all experiences at Sport Clips are positive. Some customers have reported issues with wait times and communication, particularly when trying to check in online. In one instance, a customer was told that the store was full and had a long wait, only to find out that there was only one person on the check-in list. Fortunately, the manager, Alyssa, went above and beyond to make things right, even offering to cut the customer's hair after hours. Another customer had a disappointing experience with a stylist named Kitty, who failed to listen to their requests and resulted in a haircut that was not what they wanted. This incident highlights the importance of clear communication between stylists and clients. Despite these isolated incidents, Sport Clips Haircuts of Colorado Springs - Austin Bluffs Plaza has a strong reputation for providing great haircuts and excellent customer service. With their welcoming staff, online check-in system, and legendary steamed towel treatment, it's a great option for men and boys looking for a convenient and enjoyable haircut experience.
The entire staff at this location is Amazing. I’ve been coming here for more than 5 years! You get so much more than just a haircut here. I love the MVP, which includes a massage chair while getting your hair washed, an amazing hot or cold towel ( I choose hot) while getting your hair washed, then an amazing shoulder massage after you get your hair styled! So definitely get your moneys worth!
I don't ever remember having anything close to a negative experience at any Sport Clips I've ever visited and you can probably see my history with Sport Clips on your end. All of those visits have been very positive. Today I had Elena cut my hair and it was another fantastic experience. She gave me a five star experience and exactly the haircut I was looking for. I hope that Sport Clips is good to Elena, because she's the kind of employee every business is looking for and should be striving to keep and to keep happy and comfortable. Elena is giving Sport Clips a good name and making sure that your customers are out spreading the word and giving recommendations to come...read full review
Brandi is the best team leader and it shows when you go into her store! This is definitely one of my favorite locations i've discovered over the last 10 years. I'll keep going back.