Carpet Planet

Aug 2023

I had a great buying experience from carpet planet in February of 2023.Sales people were so accommodating and helpful. I felt very positive about this company. It was a little bit confusing as far as the installation but they did get out there and get it done within a reasonable amount of time.Now here it is August 1st and several times this week they've called metelling me I had a balance due on my account. I reassured them that is not the case but they continued calling. I was lucky enough to find my receipt I had saved for tax purposes. I had to show them a copy to get them to leave me alone.My concern is they would have had me with an outstanding balance to repay...read full review

Aug 2023

Shopped around for carpet and they gave the best price and were able to install in just a few days! Alex was very helpful! The two guys installing were also fantastic! If you want new carpet, this is the place to go!Update April 2022: Dropped a few stars. Emails typically never get responded too. Had vinyl floor installed by a new crew but it's on an uneven surface and wasn't told anything about that; now it smacks the subfloor and there is also a piece that was scratched deeply.Update Jan 2023: Owner came over for a measurement; came late, said he would fix a carpet seam that was previously installed two days later; no contact and never showed. Also I asked for...read full review

May 2023

I had luxury vinyl they had in stock installed and they did amazing! I was in a hurry to get it done because I just bought a house thankfully we were able to install before I could get my things in. I was a bit hesitant to use them due to the reviews but I'm really happy I went with them. The installer was very kind and cleaned up after they were done.