Bob Penkhus Volkswagen, a local family-owned dealership, has been serving Colorado for over 75 years. They offer a wide range of new Volkswagen vehicles, including the Arteon, Atlas, and Tiguan, as well as an impressive selection of used cars, trucks, and SUVs. The service department, led by exceptional staff members, provides top-notch service. Customers have praised the staff for their professionalism, knowledge, and excellent communication, which helps customers feel confident and comfortable. The sales team, including Bryn, is known for being genuinely helpful, providing all necessary information without pressure and focusing on customers' needs. Many visitors have shared positive experiences, noting that the team is accommodating and patient. One customer appreciated how the staff went above and beyond, even helping with repairs without an appointment, which saved their trip. Overall, Bob Penkhus Volkswagen is a reliable choice for Volkswagen, Volvo, and Mazda enthusiasts, especially when searching for a family car like the Tiguan.
They have the best free coffee shop and waiting area in Colorado springs. I like the 360 video inspection they send to customers for consent prior to repairs. I haven't bought a vehicle for them yet but i believe they have the best customer service in their servicing department.
Great dealership worked with Natalia she made everything easy and a great experience the whole buying process was quick and easy love my new Chevrolet Camero thank you Natalia Bob Penkhus Volkswagen.
Entire experience was friendly and productive! Natalia was very accommodating, informative, and responsive to our questions and needs. She helped us set up our new vehicle once we decided to lease it and explained key functions so Irene (co-owner) would feel comfortable driving the car. Because she sat in the front seat with Irene on a thorough test drive, we could be certain the car was what Irene needed.
Natalia also worked carefully with us on the lease agreement, ran numbers, and explained all terms and services included in the lease--staying after her normal work hours to be sure we were satisfied. All in all, a great experience acquiring a VW Taos in the green… read full review
1101 Motor City Drive Ste B, Colorado Springs, CO 80905
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