They sent someone with zero knowledge of what I described on the intake call. They sent a “PC expert” to assist me with my Mac and he didn’t do anything but tell me to buy a new computer because mine was completely broken. He charged me the $129 for the hour, and I was so frustrated I did a quick google search before throwing my computer out. Long story short, I was able to fix my problem by myself within 30 minutes and now use my computer normally again. They did not make it right after I asked for reimbursement, so I would not recommend this place to anyone.
They sent someone with zero knowledge of what I described on the intake call. They sent a “PC expert” to assist me with my Mac and he didn’t do anything but tell me to buy a new computer because mine was completely broken. He charged me the $129 for the hour, and I was so frustrated I did a quick google search before throwing my computer out. Long story short, I was able to fix my problem by myself within 30 minutes and now use my computer normally again. They did not make it right after I asked for reimbursement, so I would not recommend this place to anyone.