Great Clips Castle Rock offers affordable haircuts for men, women, and kids. The salon provides various hair care services, including haircuts, beard trims, bang trims, and shampooing. They are open evenings and weekends without the need for appointments, welcoming walk-ins and offering online check-in to skip the wait. Many customers have praised the friendly and skilled stylists who do an awesome job, leaving clients feeling satisfied with their haircut and courteous service. The staff at the Castle Rock, Plum Creek Store are known for their excellent communication and welcoming attitude. However, some customers have experienced long wait times due to limited staff availability, and at times, customers have felt ignored when waiting. Despite this, the salon also shows appreciation for veterans, offering them free haircuts on Veteran's Day. Overall, many clients enjoy their visits, noting the dedicated stylists and positive atmosphere.
I was so mad. I got up and left. I got there a little after 8:00. There was two guys in front of me. I waited 15 min, witch was fine. She got done, said she had to clean up after him. I waited, and waited. She was cleaning everyone's stal. The other girl got done 15 mim. later. I'm still waiting. I waited thinking she would take me. No, she went and started talking to the other gal. I waited some more. They didn't care about me. . There was not one word said to me. Like it will be a few more mim.. I was so mad. I got up and left.
Nov 2023
5.0★★★★★
I have been receiving hair cuts from this particular Great Clips for about two years. At this time, I trust each of their stylists to cut my hair!Most recently, I had one of their newest hires cut my hair. While I cannot remember the gentleman’s name, he cut my hair with precision and care. His workmanship has received many compliments, unbeknownst to him!
Nov 2023
4.0★★★★☆
5 stars for giving veterans free haircuts on Veteran's Day! Kudos! Doing this type of service, there should have been more than 2 hair stylists working- the app online check-in said it was a 66-minute wait...okay that is fine and we checked in with 6 people in front of us. That 66-minute wait turned into nearly 120 minutes being the 6th person in line because of only having 2 stylists. That was a bit frustrating, thus the 4 versus 5 star review.
