IMS Heating & Air, Inc.

IMS Heating & Air, Inc. is a business that prioritizes customer comfort and satisfaction. They are known for their standardized pricing, top-rated customer service, and NATE Certified technicians. Their staff is background checked and drug-free, committed to providing a professional and pleasant experience for their customers. Customers have shared their positive experiences with IMS. One customer had a furnace and AC system installed and rated their experience as an A+. They praised the excellent customer service and hardworking installers, as well as the supervisors who ensured the job was going smoothly. They were impressed by the company's professionalism and highly recommended IMS. Another customer had a furnace that was close to failing in February. They appreciated the company's serious approach to their concerns, highlighting the excellent customer service, competitive pricing, and professional installation. The customer was impressed by the clear and timely communication, along with the punctual and hardworking technicians. A third customer, typically hard to impress, was very pleased with the IMS team's work. They appreciated the detailed quote, the professional installation of a new furnace and AC unit, and the thorough cleaning afterward. The customer commended the entire team for a job well done. The positive feedback continued with mentions of specific technicians. One customer highlighted Ramiro as super friendly, providing clear updates on maintenance. Another praised Andrew for his thorough and meticulous work on a furnace tune-up, noting his ability to address issues and explain the process. Andrew was recognized for his professionalism, knowledge, and skill in HVAC. Overall, IMS Heating & Air, Inc. is a company that values customer service and delivers professional, high-quality installation and maintenance of heating and cooling systems, ensuring customer satisfaction every step of the way.