About MyEyeDr.
MyEyeDr. offers a positive experience with caring and informative doctors. Patients appreciate the kindness and thorough explanations provided by the doctors, who are known for their patience in answering questions. The staff, including those at the front desk and those assisting with frame selection, are also praised for their helpfulness and friendly service. Customers note that MyEyeDr. can be busy, but the team does their best to accommodate everyone. It is recommended to call ahead for walk-ins, adjustments, and fittings to minimize wait times. Additionally, the practice demonstrates excellent customer service, as seen when they quickly assisted a customer with a trial pair of contacts while traveling. The frame selection process is also highlighted, with staff like Salina providing support and guidance, making patients feel comfortable with their choices. Overall, the experience at MyEyeDr. is often described as outstanding, and many recommend this location for eye care needs.
Debbie and Dr Vu really helpful! They take the time to explain overall insurance coverage and eye concerns. At 54 I need permanent glasses and couldn't be more excited to have came to this place! Conveniently located. Nice well organized layout. So many different eyeglasses to try on. All the staff kind and considerate. I will not go anywhere else. They actually answer the phone normally on the first ring too! Debbie and Dr Vu go see them you will be in great hands!
I had a family emergency and had to leave for my flight within an hour of booking it. In my rush, I forgot my contacts for one eye (I wear dailies) and my glasses and I NEED them to see because I am blind without them.
I tried calling the ophthalmologist office at the hospital where I was and the woman working in the optical shop couldn’t help me (they do mostly hard custom lenses). She was very apologetic said I should try MyEyeDr. I gave them I call and asked for just a few sample lenses for my right eye, that I had my prescription and could send it over. Michael was so helpful! After verifying my prescription, he pulled a box for each eye and wouldn’t let...read full review
I had a great experience at this myEyeDr location. The staff was friendly and efficient, and they got me a prescription that’s better than any I’ve had before. Michal helped me pick out a new pair of stylish frames, and I’ve already gotten several compliments on them. I definitely recommend this place.