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I had an outstanding experience with Drains Great - Metropolitan Drain Cleaning. From start to finish, the service was exceptional. They responded quickly to my residential plumbing issue and arrived exactly when promised. The work was completed with a high level of professionalism and thorough attention to detail. They were very methodical in diagnosing the problem, performing a careful root cause analysis before beginning any repairs. Their knowledge was impressive - they clearly explained the situation and took the time to answer lots of questions. It's rare to find such a combination of timeliness, skill, and genuine care for the customer. I highly recommend... read full review
John Napolitan at Drains Great is a real gem of a plumber! Other companies almost convinced me I needed a complete sewer line replacement for the tune of $37,000, but John swooped in and saved the day with a much simpler repair of the existing line.
Furthermore, he taught me so much about plumbing with a unique enthusiasm. He will definitely be the first person I call next time I have any issues!
Metropolitan Drain Cleaning has come to my house (and my Mother's house) three times now. Each time they were very friendly and professional. They came out to solve a clogged pipe and to perform yearly maintenance. I would whole heartily recommend them to anyone!