About JCPenney
Reviews for JCPenney
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accepts credit cards private lot parking bike parking
JCPenney is one of the nation's largest apparel and home furnishing retailers, providing customers with unparalleled style, quality, and value since 1902. The store offers a wide range of kids', men's, and women's apparel, as well as footwear, jewelry, accessories, and more, with free shipping and curbside pickup available. Customers can explore the new JCPenney Beauty concept, featuring skincare, makeup, and beauty deals from big-name brands like Covergirl & e.l.f. and Black-owned brands through Thirteen Lune. The Aurora, CO location boasts a variety of national brands such as Adidas and Levi's, along with private brands like Liz Claiborne, Worthington, and Arizona Jeans. Customers have praised the improved selection, cleanliness, and organization of the store, as well as the excellent customer service they've received. The Liz Claiborne clothing line for work has been particularly well-received, offering professional and high-quality attire. The athletic wear selection has also been a highlight. However, some customers have noted that the presence of "rough around the edges" young customers can be disruptive for those seeking a peaceful shopping experience. The jewelry department and beauty sections have received exceptional reviews, with employees like Elda and Sandra providing outstanding customer service, product knowledge, and even better pricing.
I haven't shopped here in a few years because of the selection but I came here a few months ago and, wow, I really like the selection of the Liz Claiborne clothing for work - professional and good quality and I like the athletic wear. The place has improved and is clean, looks sharp, and is organized. Each time I've shopped here I have received great customer service at the register ? I recommend here for professional & versatile clothing and so pretty.
The only thing is the other (young) customers who shop here can be a bit rough around the edges and disturb those who want to shop in peace.
Elda in the jewelry department was phenomenal! She was very patient and helped me pick out the perfect bracelet for a friend and gave me an even better price! Definitely check out if looking for some great service and products!
Sandra in beauty has always been amazing. Every time she has helped me she has had excellent customer service. She has gone the extra mile to help and very knowledgeable about the product. Thank you Sandra I appreciate you.