About Carpet Exchange
Reviews for Carpet Exchange
Write a reviewHours
Monday: 9AM - 8PM
Tuesday: 9AM - 8PM
Wednesday: 9AM - 8PM
Thursday: 9AM - 8PM
Friday: 9AM - 8PM
Saturday: 9AM - 5:30PM
Sunday: 11AM - 5PM
Tips
accepts credit cards
Carpet Exchange, founded in 1987, is a floor covering retailer with 18 stores in Colorado and Wyoming. They offer a wide selection of flooring options, including carpet, tile, area rugs, hardwood, laminate, luxury vinyl, and countertops. Customers praise the helpfulness and affordability of the staff, especially the store manager, Laura Zane, who provides professional guidance and goes above and beyond to assist with community specifications and warranty claims. For example, Laura successfully arranged for the replacement of defective COREtec flooring at no extra cost. Customers also appreciate the assistance of employees like Frankie and Tyler, who are known for their patience, helpfulness, and expertise. The installation team, including Yan and Jan, is described as professional, courteous, and efficient, often finishing projects ahead of schedule. Overall, Carpet Exchange offers a wide variety of flooring options combined with excellent customer service, making it a reliable choice for flooring needs.
I've been working with Frankie and he has been veey helpful in purchasing the right carpet and even more so with being accommodating with multiple install schedule changes. As frustrating as it has been having to move install dates to accommodate other work being done at our home, having some peace of mind knowing the new carpet won't be potentially damaged right away
Excellent experience! Tyler helped me through the entire experience, picking the right materials, setting up install, and any questions I had during install. The install team was phenomenal. My new floors look gorgeous. Customer for life.
Our sales representative Tyler was so knowledgeable and transparent with the whole process. Yan and his floor crew were professional and even finished before schedule. I highly recommend this team for all your flooring needs.