About Carpet Exchange
Carpet Exchange, founded in 1987, is a well-established business known for excellent service and quality products. They have 17 retail stores across Colorado and southern Wyoming, offering a wide selection of flooring options such as carpet, tile, area rugs, hardwood, laminate, and luxury vinyl. The business also carries a variety of granite and quartz countertops. Customers have praised the installation process, highlighting the precision and cleanliness of the installers. The staff, including the owner, are described as friendly, helpful, and knowledgeable. While there may be occasional delays, the company strives to keep customers informed and offers options to accommodate them. Customers have expressed satisfaction with the initial contact, floor selection, and estimate process. The installers are praised for their hard work and efficiency, even in challenging weather conditions. The quality of the products and installations is outstanding, with one customer describing their kitchen remodel as a great success. The staff, particularly Lara, have been commended for their tremendous help in completing projects quickly and efficiently.
This was our second time to purchase carpet from these folks, and it was a great experience. So great, in fact, that I wish other businesses would follow their model. Prices were posted on the displays (this was not the case at 2 other places we visited). The staff was helpful, but absolutely zero sales pressure. They scheduled on our timeline, showed up when promised, did a quality install, even saved us a few bucks after the measurement was complete. Cameron helped us, and was great. I'd absolutely buy from them again.
I shopped at the carpet Exchange at 2121 S. Havana St. in Aurora, the person that helped me was Kim Reiter . She was very knowledgeable and took the time to show me several options until I found what was right for me. It was a simple and smooth process. Thanks Carpet Exchange
Kim at Carpet Exchange was super helpful. She showed us a lot of options and answered all our questions. She was easy to get a hold of while we were working through the process. Very knowledgeable.
Andre and team did the install. Outstanding job! We had pretty difficult stairs that were initially covered with carpet. He had to make lots of special cuts, and he did an amazing job!
If you are needing flooring, this group is top notch! Thank you all for making our stairs looking like new again!