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Reviews for Russell's Heating and Air Conditioning
Add your commentRussell's Heating and Air Conditioning
1952, 33562 Yucaipa Blvd STE 4-110, Yucaipa
Directions Call Website Suggest an Edit
1952, 33562 Yucaipa Blvd STE 4-110, Yucaipa
Directions Call Website Suggest an Edit
Prompt and Excellent service by Brandon Davis of Russell's Heating & Air Conditioning. Brandon replaced a capacitor and added freon to our AC fan unit. We are members of the Russell's regular maintenance plan, so this repair demonstrated to us that we will get a quick response, a clear diagnosis with options, and a discounted cost for repair. All of that worked for us when Brandon helped us today. Posted by Tony Grayson on 17 April 2024
Look no further for a great company for all your HVAC needs. They have serviced our system (we are signed up for annual maintenance on AC & heater) and now, they just sold us & installed a new system to replace our 25 yr old one, and we are so pleased. Customer satisfaction is their top priority. The techs are knowledgeable, professional, and prompt. The office is easy to get in touch with to schedule service. They have definitely won us over. You should give them a try too.
After reading their "reply to my review" it's clear this company is exactly what I found to be true. Not trustworthy and provides just the information they want to provide rather than the entire story. In regards to the $99 fee they charged when they came out to our home the other day, their "technician" never did a full inspection on our system nor even connected the testing equipment properly. Reviewing our camera footage with our HVAC company, it was clear their technician did a basic check then decided to quote the most expensive solutions rather than investigate the real cause. As far as "self diagnosis" on the condenser line, that... read full review