About Family Floors
Family Floors is a family-operated business that provides a wide range of flooring options, including carpets, hardwood, laminate, and luxury vinyl, from popular brands at affordable prices. The company emphasizes customer service and satisfaction, working closely with customers to find the right products and providing design consultations and installation services. Customers praise the helpful and friendly staff, who go the extra mile to ensure customer satisfaction. The installation process is highly regarded, with customers noting the professionalism and thoroughness of the installers. Family Floors is committed to providing a positive experience from start to finish. Customers have had wonderful experiences with Family Floors. The installation crew did a fantastic job, cleaned up at the end of each day, and were friendly and respectful. The project manager, Justin, was available to answer questions and ensure the job progressed smoothly. The office staff also followed up after each day's work to ask how it went and if there was anything else the customers needed. Customers have highly recommended Family Floors for their flooring needs.
Family Floors is the only place I’ll trust for my future flooring projects. They’re completely transparent with process and pricing, and the quality of work is excellent. I’ve hired them for two projects at my home so far, and I was left with zero surprises or issues each time.
Knowledgeable salesman, helpful office staff. We had to make several calls to follow up on installation but staff was responsive and we're very happy with the new carpet. Installers were great!
Loved our experience with Family Floors from start to finish. Every employee we interacted with was kind, helpful, and professional. The installation crew were quick and efficient, friendly and informative. We could not be happier with our choice for this big upgrade to our home.