I had a problem with my pool/spa heater that another company diagnosed as a bad ignition control module. I reached out to Professional Pools for a 2nd opinion. They responded very quickly and arranged their service appointment around my schedule. During their troubleshooting, they found out that the control board was bad and recommended a new heater. Their price for heater replacement was better than the 1st company. They got the heater fairly quickly and scheduled the install shortly after. The install of the new heater was quick and clean. The technician Adrian did an amazing job explaining everything he did from troubleshooting to ensuring the new heater operated... read full review
July 2025
We were very disappointed with Professional Pool Service we made an appointment to have a consult for free. They rescheduled and then we rescheduled they never showed up then we get a phone call asking to approve a work order for over $2100 not ever coming to look at our pool problem.
I’d like to add to my review I got a call from Nick apologizing for the confusion he had mentioned he was going through a rough week which I totally understand as I have had those weeks myself. He asked if he could still come and do a consult on my Pool I had mentioned it was already taken care of, but I thanked him for calling to apologize I Believe that says... read full review
September 2024
Writing to give a compliment to Jonathan from PP who services our pool. Every week our pool looks absolutely great after he leaves and we appreciate his effort. No matter the weather, or what the weather has done to our pool he is there and without fail it is left looking great! We have a massive tree over our pool that sheds daily into the pool so we know it if a tough task and a lot of effort goes in to getting to the form Jon leaves it. Just wanted to say thank you !
I had a problem with my pool/spa heater that another company diagnosed as a bad ignition control module. I reached out to Professional Pools for a 2nd opinion. They responded very quickly and arranged their service appointment around my schedule. During their troubleshooting, they found out that the control board was bad and recommended a new heater. Their price for heater replacement was better than the 1st company. They got the heater fairly quickly and scheduled the install shortly after. The install of the new heater was quick and clean. The technician Adrian did an amazing job explaining everything he did from troubleshooting to ensuring the new heater operated... read full review
We were very disappointed with Professional Pool Service we made an appointment to have a consult for free. They rescheduled and then we rescheduled they never showed up then we get a phone call asking to approve a work order for over $2100 not ever coming to look at our pool problem.
I’d like to add to my review I got a call from Nick apologizing for the confusion he had mentioned he was going through a rough week which I totally understand as I have had those weeks myself. He asked if he could still come and do a consult on my Pool I had mentioned it was already taken care of, but I thanked him for calling to apologize
I Believe that says... read full review
Writing to give a compliment to Jonathan from PP who services our pool. Every week our pool looks absolutely great after he leaves and we appreciate his effort. No matter the weather, or what the weather has done to our pool he is there and without fail it is left looking great! We have a massive tree over our pool that sheds daily into the pool so we know it if a tough task and a lot of effort goes in to getting to the form Jon leaves it. Just wanted to say thank you !