We used Sam for almost 3 years. In that time we went from a valued customer to an afterthought when he secured some big clients. This last appointment was delayed because he didn't follow through on his texted promise. He has trouble keeping help and quality suffers because of that. What really broke the deal was his insistence to talk about his political views. IMO politics have no place in a business relationship. You can think whatever you want, just don't assume others agree. Just do your job, maybe exchange small talk and leave. My adult son got into a heated political discussion and Sam's solution was to pack up and leave. We have always treated them... read full review
July 2021
The honesty of this owner was so impressive. I told him our situation, that we moved out and the land lord was unhappy with the cleanliness of the house. Sam explained that he would let me know when he got to the house after I sent him pictures of when I received the house if the land lord was being reasonable. I received a phone call and he told me not to do anything that it was unreasonable the amount of cleaning the landlord wanted especially when we got the house not in that condition. Sam was so honest he wouldn’t even accept payment for the time he took to go to the house. I am so impressed with this company. I really like a straight up person that tells it like... read full review
February 2021
This is to correct my 2019 review, which was a C. My only problem, punctuality has long since been corrected. Sam and his crew do an excellent job. I now set appointments month by month which solves any scheduling problems.
We used Sam for almost 3 years. In that time we went from a valued customer to an afterthought when he secured some big clients. This last appointment was delayed because he didn't follow through on his texted promise. He has trouble keeping help and quality suffers because of that. What really broke the deal was his insistence to talk about his political views. IMO politics have no place in a business relationship. You can think whatever you want, just don't assume others agree. Just do your job, maybe exchange small talk and leave. My adult son got into a heated political discussion and Sam's solution was to pack up and leave. We have always treated them... read full review
The honesty of this owner was so impressive. I told him our situation, that we moved out and the land lord was unhappy with the cleanliness of the house. Sam explained that he would let me know when he got to the house after I sent him pictures of when I received the house if the land lord was being reasonable. I received a phone call and he told me not to do anything that it was unreasonable the amount of cleaning the landlord wanted especially when we got the house not in that condition. Sam was so honest he wouldn’t even accept payment for the time he took to go to the house. I am so impressed with this company. I really like a straight up person that tells it like... read full review
This is to correct my 2019 review, which was a C. My only problem, punctuality has long since been corrected. Sam and his crew do an excellent job. I now set appointments month by month which solves any scheduling problems.