About Mehl's Colonial Chapel
Mehl's Colonial Chapel is a compassionate and professional funeral home that provides exceptional service during difficult times. The team, particularly specialists like Karina, is dedicated to supporting families through the planning process, whether arranging viewings, cremations, or transportation of loved ones. Many clients have praised the welcoming atmosphere and the staff's attentiveness, noting how they accommodate specific needs, such as providing extra vases for flowers during viewings. Karina's diligent communication ensures that families feel informed and supported at every step, addressing even the smallest concerns with promptness and care. The staff is also knowledgeable about potential challenges related to funeral processes, offering guidance to families navigating these issues. Clients have expressed gratitude for the warm and respectful treatment they receive, highlighting the importance of this support in easing their anxiety during times of grief. Overall, Mehl's Colonial Chapel is highly recommended for its friendly, responsive team and their commitment to making a difficult experience more manageable for families.
I have been working with Karina, specialist in outward funerals to Mexico, at Mehl’s Colonial Chapel to coordinate my brother’s funeral; she is nothing short of fantastic. We planned to have a viewing on site, transport of my brother to my hometown in Mexico and another viewing there along with a burial.
The viewing at Mehl’s was very welcoming and accommodating. Another employee, Ofelia, stayed with us until closing and was constantly checking in and making accommodations as needed. For example, she would bring extra vases and stands for every single bouquet of flowers brought by visitors. She made every adjustment as needed and asked.
Karina has worked with...read full review
Despite the pain of the loss of a loved one, the attention provided by the professional team at the Mehl's funeral home was wonderful. I am grateful for the attention of their entire team, especially Karina Carrillo, who was very present throughout the entire process and service of my husband. . Thank you so much.
Really lacking in customer service during a time when empathy and compassion are most necessary. One of the owners walked in while we were planning the funeral services for our dad, looked at us, spoke to the person helping us then walked out with no greeting and no apology for interrupting. During the actual services there was only one person their who could not answer our questions and took no active roll in guiding the service. We were there virtually alone, grieving and no one to guide the service, direct musicians, handle technology, etc. the memory cards were forgotten and given to us almost 2 weeks later when they finally called us to pick up dad's ashes. There was also an unreasonable delay in the actual cremation--something that grieved the family unnecessarily.