This office lacks organization and professionalism.There was no receptionist to manage intake, leaving patients waiting without guidance. Dr. Chen struggled to locate a patient record in the system, which delayed care. I was denied because I was not wearing shorts. At no point during scheduling was I informed that shorts were required. I offered to proceed with the nerve conduction study for my lower extremities, but he refused, stating he had no gowns and that clothing would be “see-through.”
Google: 3.7/5
This office lacks organization and professionalism.There was no receptionist to manage intake, leaving patients waiting without guidance. Dr. Chen struggled to locate a patient record in the system, which delayed care. I was denied because I was not wearing shorts. At no point during scheduling was I informed that shorts were required. I offered to proceed with the nerve conduction study for my lower extremities, but he refused, stating he had no gowns and that clothing would be “see-through.”