Imagine That Heating & Air is a highly reputable HVAC company with over 20 years of experience and full certifications, including a C20 license. Known for its commitment to customer service and integrity, the company aims to provide clear answers to clients' questions and ensure they feel understood throughout the service process. With a mission to deliver the best experience, the company offers fair pricing, including discounts for senior citizens and military members.
Customers consistently praise Imagine That for its exceptional service and professionalism. One client shared that after experiencing heating issues, they received multiple solutions and the best pricing available. The entire system replacement was completed in under a week, with clear explanations given throughout the process. This client highly recommended Robert and his team for their trustworthiness and reliability.
Another reviewer took time to assess their experience over several months after replacing their old HVAC system with a new Goodman unit installed by Imagine That. They reported significant improvements in indoor climate and a reduction in energy costs compared to the previous year. The new system operated efficiently, and the transition to using the furnace was equally smooth. They appreciated Robert's straightforward answers to their questions and noted that he provided excellent customer service without any sales pressure.
A third customer shared how Imagine That came to the rescue when their air conditioning broke down on a hot Friday night. Unable to reach their usual technician, they contacted Imagine That and were impressed by the quick response. The team diagnosed and fixed the issue promptly on a Sunday morning at a very reasonable price, leading to a new, trusted HVAC service for the customer.
Recent reviews show that the company is quick to respond and goes above and beyond to help. One customer called on Saturday to get their AC checked. Michael arrived on Sunday, explained what was wrong, offered options, and quickly found the part needed. He returned within 15 minutes to install it, helping the customer beat the heat. Another customer had multiple estimates for a new 5-ton air conditioner and furnace system but chose Imagine That because they beat the others’ prices and provided extra work like installing a light in the attic. The team was respectful, finished on schedule, and hauled away all old equipment.
In a recent case, a customer’s A/C couldn’t cool the house below 80 degrees. They contacted Imagine That on Saturday, and Michael arrived early the next day. He diagnosed the issue, explained the problem, and installed a new capacitor within 45 minutes. Thanks to Michael and the team, the house now has cool air again, making indoor life much more comfortable. Overall, Imagine That Heating & Air is known for honest communication, fair prices, and dedicated customer service, making it a trusted choice for HVAC needs in the community.
This company is Great!!! Robert came out less than 24 hours of my call, saw what was wrong, fixed the issue on top of doing a last minute install of two new smart energy efficient controls for me for both units! Service was professional, efficient, friendly, and respectful. I highly recommend them!
My home warranty company couldn’t send anyone until the next week! Living in the High Desert, the heat is NOT your friend! 🥵
Robert communicates very well from the initial call to the end of the job. The work was done fast and on time. He listed everything on the estimate that was going to be covered. The estimate was the final bill with no surprise add on costs. Highly recommend.
To say Robert and his staff went above and beyond is an understatement. Never in my experience have I encountered someone who showed such genuine kindness and went beyond what was expected.
He even noticed a few additional things that were broken beyond what he was originally there to fix, and he took the initiative to fix those as well, without us ever having to ask.
I can’t recommend Robert and his staff enough! Their attention to detail, kindness, and willingness to go the extra mile truly exceeded our expectations.
15437 Anacapa Road Ste 5, Victorville, CA 92392
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