The PawGround

The PawGround is a full-service dog hotel, daycare, and grooming facility located in the San Fernando Valley. They aim to provide a safe, fun, and comfortable environment for pets and their owners. The facility features a cage-free space where dogs sleep and play together. Fresh air and air conditioning create a pleasant atmosphere and eliminate odors. The PawGround employs a team of professionally trained staff members who are present 24 hours a day to ensure the well-being of the dogs. The business prides itself on its exceptional customer service. Owners receive regular updates, including photos and messages, about their dogs' activities while in their care. They prioritize matching dogs to appropriate playgroups based on size and play style. The PawGround offers daycare services and boarding options, including walks for dogs staying overnight. They are also committed to accommodating dogs with special needs, such as those who are picky eaters. The facility's manager and owner are described as friendly and attentive, readily addressing any concerns pet owners may have. While some customers have reported difficulties with scheduling appointments and concerns about the process for new dogs joining the daycare, others have praised the staff's professionalism, communication, and genuine care for the animals. Overall, The PawGround seeks to provide a loving and enriching experience for dogs, with a focus on personalized attention and a safe, fun environment.