Ulta Beauty is the largest beauty retailer in the US, offering a wide range of cosmetics, fragrance, body, skin, and hair care products from over 500 brands, including Tarte, Fenty, and Chanel. Customers appreciate Ulta's exchange policy, which is helpful for those with sensitive skin. The staff is noted for their professionalism and expertise, with employees like Ney and Makai receiving high praise for their assistance and color matching skills. The salon at Ulta Beauty provides various services, including haircuts, makeup applications, and brow services. Many customers have positive experiences with staff members, such as Khamille, who is recognized for her kind demeanor and talent. Overall, Ulta Beauty is a welcoming place for beauty needs, with a focus on customer satisfaction.
After having an extremely bad breakout and a product causing dermatitis on my face, Carla was so nice and patient with me picking out products to help my horrible break out, we sat there for almost 30 mins trying to find the best products for my face and when I went home and tried them, it cleared up my face extremely fast and almost instantly! I am so happy she was able to understand how I felt and took the time to explain every product and how to use it! I’ll definitely recommend going through her if you need any recommendations.
Aug 2025
3.0★★★☆☆
It's too bad they don't do hair like they did once upon a time, and nails, maybe even facials. They use to invite you to let them actually match up your make up and show you how to...... not any longer. Women worked there that had specific skills in make up and facial products. It would be nice to see all that come back. Movie changed all that I guess.
Aug 2024
5.0★★★★★
I went into Ulta, Vallejo today in search of a remedy for an oily scalp. I didn’t get her name, but the lovely lady in the salon in the back of the store was very nice and helpful. She obtained several recommendations from a coworker over the radio for me and left me to make my own decisions given the options I now had. I took my selections to the cash register and asked the cashier, Teresa, for a second opinion on my selections. Not only does she herself deal with an oily scalp, but she’s an esthetician too, so she fine tuned my selections for what would be best, going to the back of the store store for me several times. She went above and beyond and explained the… read full review
