Ulta Beauty

Oct 2023

Horrible customer service by the assistant manager! Would have put a 1 on here but the sales assistant checking me out was very nice and helpful.I tried to get help finding a skincare product, after looking and not finding I asked for help. I was there.rudely with not so much as a smile, "its over there". I said I had looked over there. She said if we have it, its over there! Horrible customer service, found out she is the assistant manager ??

Jun 2023

Shout out to Fatima for all her help yesterday! She took her time showing me products that would benefit my skin. She wasn't trying to upsell me either like a good number of retail workers do.She definitely knows her skincare ingredients and benefits of them! I ended up purchasing the items she recommended!She also applied a new non comodogenic foundation on me and was excellent in skin color matching.5/5!

May 2023

I find it really difficult to find what I need in here, plus there's never anyone on the floor to help me. Today, within 60 seconds of me being inside, the security guard followed me to the back of the store. Was he bored? Did he think that me looking insanely lost equated to a theft in process? I have no idea.