Sep 2026
Joeni was so helpful and sweet! She gave me great recommendations, helped me choose exactly what I was looking for, and made the whole experience so easy and enjoyable. Thank you for being so kind and patient! 💕
About SEPHORA
Sephora offers a welcoming shopping experience where all customers feel valued. The store features popular brands like FENTY BEAUTY by Rihanna and Drunk Elephant, as well as their own affordable Sephora Collection.
Customers praise the helpful and friendly staff, who go the extra mile to assist with purchases and provide recommendations. Some shoppers have specifically highlighted the kindness and bilingual abilities of certain employees.
Sephora also offers convenient options for shopping, including in-store and curbside pick-up, as well as same-day delivery.
Reviews
May 2026
I had such a great experience at Sephora thanks to Chao! She was incredibly patient and kind while helping my mother shop for higher end makeup for the first time. She took the time to explain everything thoroughly, from how to properly prep her skin to foundation recommendations that would work best for her.
Chao was super polite, well spoken, and made the whole experience feel welcoming and comfortable instead of overwhelming. You can really tell she cares about helping customers feel confident and informed. I highly recommend asking for Chao if you need guidance or makeup recommendations she did an amazing job!
Feb 2026
Amanda was so helpful! She helped me color match my concealer and foundation, and suggested a great moisturizer for my eczema prone skin. Made for a great shopping experience, would absolutely go to her again.
Photos
Hours
Monday 11AM - 9PM
Tuesday 11AM - 9PM
Wednesday 11AM - 9PM
Thursday 11AM - 9PM
Friday 11AM - 10PM
Saturday 11AM - 10PM
Sunday 11AM - 9PM
Good to know
- offers same-day delivery
- walk-ins welcome
- accepts credit cards
- accepts apple pay
- open to all
Location
1000 Universal Studios Boulevard SPC V146, Universal City, CA 91608
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