About Genie Car Wash
Genie Car Wash is a business that offers car washing services in Tustin. The "Ultimate Wash" option costs $18 and includes the use of clean damp towels, which are provided in bins for customers to use and dispose of. The car wash process is quick, with minimal wait times, even when there are a few cars ahead in line. Customers appreciate the availability of vacuums, although some have noted that there can be times when spots for vacuuming are occupied for extended periods. Customer service at Genie Car Wash has received mixed reviews. Some customers have found it difficult to contact the business via phone or email, especially when trying to cancel memberships. However, many others have praised the staff for being friendly and helpful. The employee who assists with setting up memberships is noted for making the process easy and pleasant. Overall, Genie Car Wash is a good place to get a car wash. The unlimited washes option is popular, and customers enjoy the convenience of going through multiple times a day. While the service and amenities like microfiber towels and vacuuming spots are appreciated, there is still some room for improvement, particularly regarding customer service and ensuring that vacuum spots remain available. Despite a few minor drawbacks, many customers recommend Genie Car Wash for those looking for a better experience compared to larger chains.
This place is nice and clean,the person that help me was very nice,first time washing my vehicle, reason for 4 stars is because the vacuum on one side would not work and had to move and wait for empty vacuum spot,they only give you 5 minutes, other than is good.
The best customer service in town best crew they are so friendly and helpful specially the manager ABE he's always take care of us we have 2 cars on the monthly plan work out perfectly also the car wash always leaves our car spotless they have alot of space for vacuum my go to spot thank you GENIE CAR WASH.
Annalisa was extremely helpful when I went in to get my car washed. I had some payment problems but she was quick to help me out and was very knowledgeable about the system.
Thanks Annalisa! 🫶