About Western Dental & Orthodontics
Western Dental & Orthodontics provides high-quality, convenient, and affordable dental care to patients of all ages. Their friendly and experienced dental professionals offer a wide range of family dental services, including orthodontics, cosmetic dentistry, and emergency dental care, all under one roof. The practice welcomes walk-ins, offers evening and weekend appointments, and accepts various dental plans, including Denti-Cal (Medi-Cal Dental). They provide free exams and x-rays for new patients. Patients have consistently praised the staff at the Western Dental office in Tracy, CA, describing them as friendly, helpful, and caring. The dentists and orthodontists are noted for their expertise, attentiveness, and ability to provide comfortable and pain-free treatments, including root canals and tooth extractions. Customers have expressed their satisfaction with the level of service and care they have received, often recommending the practice to others. Recently, there was some miscommunication regarding appointment times, but the staff, especially Jacob, handled the situation well and made an effort to fit patients in. April has also received commendations for her ability to calm children during procedures. She was described as professional and experienced, ensuring that patients had updated x-rays and received good care during their teeth cleaning. Overall, while there are areas for improvement in customer service, the on-ground team has been recognized for their hard work and dedication.
I had NO PROBLEM getting an appointment, they were on time calling me in amd 2 days later I saw the oral surgeon and he did a FANTASTIC job. I will see them again.
I had to edit my original post I would not recommend this place but because of my insurance as the only place in town that will take it I came in yesterday and excruciating pain and I asked if I could see the doctor so that I could get a script for some antibiotics she was extremely unprofessional non-caring and cold hearted and told me I need to come back this morning to wait when there might be an opening she didn't offer to make an appointment she just wanted me to wait in pain the front of the office does not understand their roles in this office there was no compassion no professionalism