About Luxury nail spa
Luxury Nail Spa, located in Tracy, CA, provides a unique beauty and wellness experience with natural and organic services. Customers can indulge in signature spa pedicures and manicures, stunning nail designs, and top-brand products in a luxurious and modern space. The salon is recognized for its quick service, with many appointments taking only an hour and a half for a pedicure and fill. While walk-ins are welcome, the large number of employees can lead to inconsistent service levels. Some customers have noted exceptional attention to detail and accommodating technicians, like Mary, who is praised for her patience and skill. However, others have reported issues with nail durability and unevenness, such as nails breaking and differing shapes. Additionally, some have mentioned that technicians can sometimes be short or dismissive, particularly when addressing concerns. Despite these mixed experiences, the salon remains a popular choice for those seeking a relaxing and luxurious nail care experience, especially on quieter weekdays. Customers are encouraged to book appointments in advance to secure their spot, especially during busy weekends.
Came here couple of times and they are okay if your real nail technician is booked. My nails broke every time I got them filled here. They broke so easily I didn't even noticed until I actually went to grab something. This usually the result of poor quality product. I wouldn't recommend this place. My pedicure wasn't that great either my nails were all differently shaped, when I asked for square.
Definitely had a mixed experience here. I had made an appointment and when I showed up, the person at the front desk checked me in and got me started with someone for a regular manicure and pedicure. I ended up getting multiple phone calls in a row from the technician I had originally booked with inquiring where I was. When I told her I was there, she was confused as it turns out the person at the front desk just randomly assigned me to someone. Mary, who did my nails, did a good job. She was patient and took her time trimming and painting my nails. Unfortunately, the nail polish cracked within a couple days which was really disappointing. Additionally I had come with my cousin who wanted to get dip nail polish on her hands. She showed the technician a photo of the color she wanted and when they didn't have the color, she kept trying to convince her to go for a color that was really different than what she wanted. When my cousin was requesting that the nail technician fix a nail that wasn't filed properly, she got upset and referred my cousin to another technician. The second technician was a little more patient but at one point commented that "no one was going to look at [her] nails that closely." So overall, Mary was nice, but the rest of the staff seemed quite rude and short. The pricing here is reasonable but I'm not sure if I'd come back here.
Service by Julie is phenomenal! She is my go to girl. Always does a flawless job on my pedicure and makes me feel comfortable and welcomes me with a smile. Weekends are very vibrant and busy, week days are peaceful and quiet. Make sure to book an appointment ahead of time so you can secure your spot because this place is the best in town! Thank you Julie. With Gratitude, Vanessa