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Reviews for Pure Spa

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  • Nov 2023

    Do not come here unless you want to be bullied about not upgrading to a longer massage and tipping. My parents both went for a 30 min massage and they were being hounded about upgrading to a longer massage. They proceeded but explained they only wanted 30 minutes which totaled to $70. My mom paid with a $100 bill and the masseuse said “thank you. have a great day”. My mom asked about her change and he said it was for tip. My mom didn’t want to tip $15 for a 30 min massage but my dad didn’t want to make a fuss so they just left. Tips are optional and up to the discretion of the customer based on the quality of the service received but fair warning that this place...read full review

  • Nov 2023

    I love coming here. I always feel relaxed afterwards. Jamie was excellent and I got a simultaneous foot massage that was absolutely amazing (hour total, 4 hands). Totally worth it and it’s my favorite place to go to, great, efficient and professional!

  • Jul 2023

    VERY forceful sales tactic, they will upsell you and shame you for not totally unloading your wallet! Two of us went, we were immediately ushered to massage tables. The masseuse insisted on 2 hours, when I said we only had time for 30. Then they kept insisting - on 1 hour, then she said 45 minutes, which I ultimately agreed to. Halfway through the massage, someone else began massaging our feet and pulling off my socks without permission, and were told that was extra. We reluctantly agreed, as they were already massaging our feet, and were then charged even more for the foot massage. They will laugh and scoff at you for declining their upselling! When I went to pay, they...read full review

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Google Google: 2.2/5

Pure Spa

350 W Hillcrest Dr, Thousand Oaks

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