About Riverside Medical Clinic Urgent Care
Reviews for Riverside Medical Clinic Urgent Care
Write a reviewHours
Monday: 12 - 8PM
Tuesday: 12 - 8PM
Wednesday: 12 - 8PM
Thursday: 12 - 8PM
Friday: 12 - 8PM
Saturday: 12 - 8PM
Sunday: 12 - 8PM
Riverside Medical Clinic Urgent Care offers a welcoming experience with friendly staff, a clean and modern building, and minimal wait times. The clinic features a range of specialties, including pediatrics, family practice, and various medical specialties. The staff provides exceptional service, going above and beyond to ensure a positive experience for patients.
I started to come to this location because the main clinic is horrible. The front office girls on the first floor are so sweet and professional. The front office girls in the second floor are 50/50. Half of them are nice/professional the other half are rude/un professional. This location only has one ophthalmologist. I am supposed to get a visual fields test every 4 months during my pregnancy. I was supposed to get one December 2023, but they booked my appointment wrong and just did an exam. Then booked me another VF test in March 21, 2024. I was 38 weeks pregnant and waited over a hour for the VF test. As I waited I was having contractions and informed the Medical assistant. I was uncomfortable and in pain. She said sorry we are waiting for the tech to be available. Right when I was about to walk out the tech was available. I asked how would I receive the results. The MA stated the doctor will call me. One week had past and the doctor did not call me. So I sent a message and someone from his office called me stating I need an appointment to go over the result but the soonest they had was 2 months out on June 18. So I went to the appointment and checked in at 2:10, the MA Tania called me in very quickly. She was nice and sat me in room. She did tell me the doctor has a couple of patients in front of me. At 3:09 someone open the door to my room but didn't come in. At 3:14 I walked out and left. I had my 2 month old son with me. He was getting fussy and I no longer could wait. The doctor seemed to more concerned with his MA who was flustered rather than the fact this issue was his fault and not hers. I asked to speak to a supervisor. Which I believe I spoke with someone in administration and she didn't do much but inform me that Dr. Mansuri is the only ophthalmologist and he always has a wait time. She apologized and that was it. I advised her I work in healthcare and this type of service is unacceptable and the facility needs to inform the patients of the expected wait time prior to the appointment. Especially a mother to a newborn baby.
Friendly staff. Clean new building. Doctors usually on time, minimum wait. Have many specialties including peds, family practice, orthopedic, rheumatology, dermatology, Gastroenterology, neurology, pulmonology and cardiology Strongly recommended.
Got to the facility early and Steve greeted us promptly. Very nice man. He said that the clinic didn’t open until 12 and offered us a different location if we needed service. We said we would wait. He brought us a wheelchair in the parking lot as we waited. What a great first experience. Thank you Steve for your kindness!!!