Mitch at North Shore Plumbing is very professional, knowledgeable, and kind.
My water heater suddenly stopped working. I tried to relight it, but it didn’t work—the status light was off and there was no visible flame. The entire pilot assembly seemed completely dead.
I found North Shore Plumbing online and gave them a call. Mitch answered right away and immediately helped me troubleshoot the problem over the phone. He explained how the pilot system works and patiently guided me step by step.
With his help, I was finally able to relight the water heater. I am truly impressed by Mitch’s professionalism, kindness, and problem-solving skills. I...read full review
Feb 2023
This business responded twice to two separate calls. Not only did they call us back, but they showed up the same day and fixed the problem in a timely manner. Mitch was unbelievable in doing a great job repairing a pipe under the house, not a pleasant one, and stayed with it until completed. If you need a plumber, these are the guys to call! I cannot thank them enough.Service: Plumbing pipe repair
Sep 2020
These guys are great. When Adrian showed up, he immediately knew exactly what to do and took the time to explain to me his approach. Since I have a decent understanding of work like this, I really appreciated that he was willing to take the few minutes and break it down for me. Then within an hour it was done. Very friendly and professional and I would hire them again in a heartbeat. Highly recommend!
Mitch at North Shore Plumbing is very professional, knowledgeable, and kind.
My water heater suddenly stopped working. I tried to relight it, but it didn’t work—the status light was off and there was no visible flame. The entire pilot assembly seemed completely dead.
I found North Shore Plumbing online and gave them a call. Mitch answered right away and immediately helped me troubleshoot the problem over the phone. He explained how the pilot system works and patiently guided me step by step.
With his help, I was finally able to relight the water heater. I am truly impressed by Mitch’s professionalism, kindness, and problem-solving skills. I...read full review
This business responded twice to two separate calls. Not only did they call us back, but they showed up the same day and fixed the problem in a timely manner. Mitch was unbelievable in doing a great job repairing a pipe under the house, not a pleasant one, and stayed with it until completed. If you need a plumber, these are the guys to call! I cannot thank them enough.Service: Plumbing pipe repair
These guys are great. When Adrian showed up, he immediately knew exactly what to do and took the time to explain to me his approach. Since I have a decent understanding of work like this, I really appreciated that he was willing to take the few minutes and break it down for me. Then within an hour it was done. Very friendly and professional and I would hire them again in a heartbeat. Highly recommend!