About Sierra Wash N Dry
Sierra Wash N Dry Laundromat has been a staple in Susanville since 1980. It is currently under new ownership as of November 1st, 2019, and changes are underway. The laundromat is now fully staffed seven days a week, and the Fold and Wash service is open. New machines have been ordered, and in the near future, vending machines will be added, with a full remodel expected in the first part of 2020. Customers praise Sierra Wash N Dry for its cleanliness and well-maintained equipment. All machines are in working order, and any units undergoing maintenance are clearly marked. The staff presence is a definite plus, with an attendant usually on-site who is attentive to customers' needs. The staff's exceptional customer service is highlighted, with one customer sharing their experience of having their forgotten laundry dried and folded for them. The laundromat's operating hours, with the last load for wash at 7:30 PM, are also appreciated by customers with busy schedules. Overall, Sierra Wash N Dry is described as a reliable, clean, and customer-oriented laundry facility that goes above and beyond, turning a mundane chore into a pleasant experience.
Very kind staff. They will hold onto cloths if you leave them there just ask and they will help as much as they can. Bathroom is clean. Machines are clean and work great. Highly recommend.
We moved to SV and came to Sierra wash and dry. We were met by Brenda and she instantly became our friend. She is so helpful and easy to talk to. We have seen instances with unruly customers and she is always kind and respectful to everyone involved. It is always clean and we actually enjoy doing laundry because Brenda is so nice and fun to talk to. Every time there is something wrong, which is rare, she is right on it and fixing whatever needs to be done. This is the only place we will go and we felt welcome the minute we walked in the door. Thanks so much Brenda!
5/5 stars - A Cut Above Your Average Laundromat
This laundromat stands out for its cleanliness and well-maintained equipment. All machines are in working order, and any units undergoing maintenance are clearly marked - a thoughtful touch that saves time and frustration.
The staff presence is a definite plus. There's usually an attendant on-site, which might sound intrusive, but it's quite the opposite. The staff member I encountered was unobtrusive, minding her own business while still being attentive to customers' needs.
I experienced their exceptional customer service firsthand when I accidentally left my laundry in a washer for over a week (yes,...read full review