We have taken our dogs to Arroyo for over 10 years now, and have had great care and responsive support for most of it. Recently our senior dog (13) developed a chronic condition. Dr Michelle did a great job of diagnosing it and we had a good one on one discussion at the appointment. Also, the vet techs are gentle and positive with my dogs, so preventative visits are comfortable and positive. My biggest problem now is with communication and availability. We used to get lab results emailed to us immediately, and now I have to request them every time. Used to get follow up phone calls after surgery or sick visits, and now silence. We used to be able to talk with someone... read full review
December 2023
After 5 unsuccessful calls to other vet hospitals looking for a rabbit vet on duty, I finally called Arroyo and they were able to squeeze me in within a few hours. The vet was quick to meet me and she helped me realize what was going on with my bunny. She made me feel a lot better that my bunny was going to be okay and wasn't in critical condition. In addition to the excellent service, the doctor said she'll check in on me in a couple days to make sure my bunny is healing fine.
December 2023
Dr Michelle and the staff are amazing! We've been with Arroyo for 10+ years and have had a great experience every time we have gone to Arroyo Animal Clinic. We trust Dr. Michelle and her staff. Truly caring and professional.
We have taken our dogs to Arroyo for over 10 years now, and have had great care and responsive support for most of it. Recently our senior dog (13) developed a chronic condition. Dr Michelle did a great job of diagnosing it and we had a good one on one discussion at the appointment. Also, the vet techs are gentle and positive with my dogs, so preventative visits are comfortable and positive. My biggest problem now is with communication and availability. We used to get lab results emailed to us immediately, and now I have to request them every time. Used to get follow up phone calls after surgery or sick visits, and now silence. We used to be able to talk with someone... read full review
After 5 unsuccessful calls to other vet hospitals looking for a rabbit vet on duty, I finally called Arroyo and they were able to squeeze me in within a few hours. The vet was quick to meet me and she helped me realize what was going on with my bunny. She made me feel a lot better that my bunny was going to be okay and wasn't in critical condition. In addition to the excellent service, the doctor said she'll check in on me in a couple days to make sure my bunny is healing fine.
Dr Michelle and the staff are amazing! We've been with Arroyo for 10+ years and have had a great experience every time we have gone to Arroyo Animal Clinic. We trust Dr. Michelle and her staff. Truly caring and professional.