Sep 2026
Non-Existent customer service. I've made three calls including one to my local bank to connect me in the last two weeks and I haven't heard from anybody. I would not suggest using them.
Non-Existent customer service. I've made three calls including one to my local bank to connect me in the last two weeks and I haven't heard from anybody. I would not suggest using them.
Very disappointing experience with Clover/Fiserv. I returned my device as instructed, yet I kept receiving threatening emails saying I would be charged $500 because their system claimed it wasn't returned. Even after calling customer service and being told the device had been received, I continued to get the same warning emails.
What's even more frustrating is that they do not provide a customer support email, so every issue requires another phone call and repeating the same information. Their internal communication and recordkeeping are extremely poor, causing unnecessary stress and wasting customers' valuable time.
I expected much better service from a payment processing… read full review
There is honestly not enough space here to fully outline my experience with Clover, but it is consistently disappointing and frustrating.
The support structure is particularly problematic. The online chat directs you to call customer service, while customer service often tells you to go back online for self-service support. When you do reach someone, you’ll likely be transferred—because customer service is apparently separate from technical support—yet there is no clear or direct option to reach technical support in the first place. Each transfer comes with an additional delay of several minutes, and overall, it can take over an hour to receive minimal or ineffective… read full review

415 N Mathilda Ave, Sunnyvale, CA 94085
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