About Family cleaners & alteration
Family Cleaners & Alteration is a local gem known for its friendly service and quality work. Customers appreciate the welcoming atmosphere, often likening it to a charming mom-and-pop shop. The skilled tailor is praised for his patience and helpfulness, guiding clients through the alteration process. Many have had successful experiences with both alterations and dry cleaning, noting that the pricing is fair despite some services being slightly pricey. The team provides excellent customer service, often going above and beyond to help in emergencies. For example, they waited for customers who were late and delivered quick, professional work on delicate fabrics and special pieces. The business has earned a strong reputation for beautiful workmanship, quick turnaround times, and dedication to customer satisfaction, making it highly recommended for anyone needing alterations or cleaning.
The best service I've ever had, period. The owners are the definition of customer-focused. When our luggage was completely soaked after landing, I called them in a panic. They went above and beyond to help us out of our emergency.
I mean who does that for what will likely only be a one time customer? Expert does that. 30 other local dry cleaners I called said no. But take a guess...... Expert said yes!
On top of all this, we were supposed to meet them there at noon and we were 45 minutes late. But they waited for us anyways, which we were so thankful for. (Sorry guys)
This kind of stuff never happens back home in Chicago and now we can do the...read full review
I’ve been bringing my clothes here for a while now, and every visit has been fantastic. The staff is always welcoming, professional, and they truly care about getting everything right.
My clothes come back looking fresh, spotless, and perfectly pressed — even delicate fabrics and special pieces. Turnaround time is quick, and the prices are fair for the quality of service.
Maryam was the nicest dry cleaner ever. I called on a Friday evening at 4:30 pm and my clothes were done by Saturday morning. They gave such excellent service and a same day turn around. My clothes looked brand new when I picked them up. I will be a returning customer.