Ulta Beauty, the largest beauty retailer in the US, offers over 25,000 products from 500 brands, including exclusive lines like Kylie Cosmetics and Olaplex. The store's Conscious Beauty section provides vegan, clean, cruelty-free, and sustainably packaged options. The Salon at Ulta Beauty provides a range of hair, skin, makeup, and brow services, with the option to book appointments online or visit as a walk-in. Customers have praised the helpful and friendly staff, such as Melody, who fixed a customer's hair and boosted their confidence, and Eliza, who expertly guided a customer to the right foundation and primer for their skin type. The store's vibrant atmosphere and knowledgeable employees have made Ulta Beauty a popular destination for beauty enthusiasts.
I had such a wonderful experience at Ulta thanks to Marycruz! She was my cashier, and her customer service truly stood out. From the moment I got to the register, she greeted me with a warm smile, was incredibly kind, patient, and genuinely welcoming.
She made the checkout process quick and easy while still taking the time to answer my questions and make sure I had everything I needed. It’s rare to come across someone who is so friendly and makes customers feel valued. Her positive attitude and professionalism turned a simple shopping trip into a great experience.
Ulta is lucky to have someone like Marycruz on their team. If you have the chance to check out with her,… read full review
Apr 2026
2.0★★☆☆☆
The workers who work in the aisles of the store and help you with merchandise are really sweet and helpful. However, the girls who work at the checkout have bad attitudes. I had a weird experience here where it seems like the checkout girl almost like didn’t want me to make a purchase. It was the most difficult weirdest thing I’ve ever experienced. It seems like they don’t know how the online ordering process works or how to communicate with customers, and it was just a very offputting vibe from not only one checkout associate, but another one as well they just seem irritated.
Mar 2026
5.0★★★★★
The only ulta that had my shade in Mac powder and the only ulta that has ever had an employee approach me to see if I needed help. I had been to a total of 5 ultas around my area and not one ulta had an employee that offered me help.
