AltaMed Medical and Dental Group is a community health network that has been providing care to patients in the diverse neighborhoods of Los Angeles and Orange counties for over 45 years. As a non-profit organization, AltaMed is dedicated to the needs of its patients and the well-being of the community.
Patients often praise the staff for their friendliness and helpfulness. Many appreciate the ability to make appointments over the phone or through the MyChart app, which helps them stay connected with their doctors. One recent visitor mentioned feeling confident that their mother was in good hands, and that her satisfaction with the care received made them feel reassured. Others have been coming to AltaMed for over 10 years and continue to trust the staff and doctors, highlighting consistent positive experiences.
Patients also value the care provided by Dr. Stella Huynh, who is recognized for her compassionate approach and dedication. She is appreciated for her wonderful personality and her ability to make children feel comfortable and heard. Patients feel that Dr. Huynh goes above and beyond to explain everything thoroughly and show genuine care for their well-being.
Despite many positive comments, some patients have experienced long wait times and difficulties reaching their doctors or nurses through the phone system. While the MyChart app is helpful, there can be delays in responses. Addressing these issues could improve the overall patient experience at AltaMed.
