About Vic's Towing
Vic's Towing provides exceptional service in emergency situations. Their team goes above and beyond to ensure customers' safety and satisfaction. They retrieve lost items, change tires, and offer assistance on the side of the road. With a focus on making stressful situations better, Vic's Towing is highly recommended for their reliable and helpful service. Drivers are courteous and willing to lend a hand. Customers are impressed and grateful for the awesome tow service, with drivers going up and beyond average tow service. They were a great assist for a broken truck, getting the rig down the road to the dealership. The outstanding quality of service came at a reasonable cost, an excellent value for a superb service call. Vic's Towing is a family-owned company and their commitment to providing the best service is truly appreciated.
Awesome tow service! Trevor and Clayton went up and beyond your average tow service. So impressed and grateful they were the drivers who were called out to help with our Chevy Dually Diesel Truck pulling our 41' 5th Wheel on highway 108. They are Angels!!!
Vics towing came out to Pinecrest campground on a Sunday to rescue my family after our vehicle gave us a series of weird warning lights and wouldn't start. Like most things in the mountains (as a mountain resident) it takes a bit especially on Sundays for towing services. However they called within a half hour of the initial AAA call and let us know they had limited drivers and it would be awhile. They also called again when they were able to dispatch a driver. It was about 3.5 hours from initial AAA call to arrival but again....we've done this before in the mountains and this was on target for normal. Driver was considerate and communicative on arrival and tried a few different things with our battery before giving us our options. We ended up doing a relay tow since with limited drivers they couldn't tow us out of county. Everything went smoothly, driver was friendly, and efficient. We were super grateful for the assist and would definitely recommend this business. For folks complaining in other reviews about wait times , sometimes on weekdays you can get lucky but in general up here there's limited services and waiting is normal.
Unfortunately for me, I was stuck with a broken truck... a 2022 Ram 3500 DRW with only 6000 mi on the odometer... No Bueno! But... no fear... I was able to call Vics Towing in Sonora and Clayton was there in no time (45 min. from call to arrival) to load my rig and get me down the road to the dealership so they could assess and repair the transmission. Clayton was quick to get me loaded, he was also friendly and efficient while trying to troubleshoot the issue I was having so he could relay the information to the service writer at the dealership, again going above and beyond what was necessary. The outstanding quality of service also came at a very reasonable cost, an excellent value for a superb service call. Vics Towing is a family-owned company and their commitment to providing the best service is truly appreciated. Thanks to all at Vics Towing for all of your help!!