Reviews for Mortgage, Bank of America
Write a reviewHours
Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 5:30PM
Saturday: ClosedSunday: Closed
Tips
by appointment only
Ratings
Google: 2/5Mortgage, Bank of America
14701 Ventura Blvd, Sherman Oaks
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Most the costumer service are so rude line always Soo long they only have one person and the rest the girls are waking around doing nathing when you ask a question they answered soo rule we need a better personal Bank Of America need to give then a good Traini
If I could give this place a zero, I would. We give countless amounts of interest and money to these banks, in return they hire one person at the teller window and offer zero customer service. This place is terrible. I've been coming to this bank for over 15 years. Its literally an atrocious experience everytime. Waiting in line to see a teller and waiting for over 45 mins is ridiculous. Cheap bank. Horrible management and horrible location. Stay away.
I want to start off by saying that Bank Of America need to look into the customer service that is provided by the employees at this location. The supervisor a lady with long black hair is not helpful at all she basically doesn't care that people are waiting for long periods of time and does not try to even help assist the tellers. Every time I go to the location they have a long line of 6-10 people waiting and only 1 or 2 tellers, it takes at least 15-20 mins before u are helped. For such a big corporate company that is ridiculous. I also bank with a credit union and I never wait longer than 5 mins to be help. This is the reason I opened another account with a different...read full review