Reviews for Amax Lighting, Inc.
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Monday: 8:30AM - 5PM
Tuesday: 8:30AM - 5PM
Wednesday: 8:30AM - 5PM
Thursday: 8:30AM - 5PM
Friday: 8:30AM - 5PM
Saturday: ClosedSunday: Closed
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Eddy at Amax Lighting was extremely helpful and knowledgeable.
He knew exactly what I was talking about in housewife terms. I don’t have an Electrical Engineering Degree, but he was able to figure what I needed just from my description. Wow! He was a life saver!
I recently bought a replacement power pack for my under the cabinet puck light system made by Amax. After many years of use the original board died so I installed the new one. While it worked, it was defective as the lights would not stay on and would go off or the lighting setting would change at random. I bought it through Amazon. The paper that came with it in the box said to call a toll free number before returning it, which I did. I talked with Eddy who helped me troubleshoot things and we agreed that the board(made in China) was defective and to return it and he would test it and replace it if needed. I sent it back(through Amazon) but after a couple weeks...read full review
This is a GREAT company. I purchased a light fixture from one of their distributor's and after a short time it had problems. I contacted the distributor 1000Bulbs.com about the problem and they contacted AMAX Lighting about the problem right away. Both 1000Bulbs.com and AMAX took care of the problem right away. I wanted to say THANK YOU for the GREAT customer service that you all and your company provided me regarding this situation. I am still amazed at how the problem was taken care of right away and that I was not given the run around on this. I deal with a lot of companies purchasing things for my job and for personal things at home and I have never had such a great experience with customer service as I have had with you. You are truly a one in a million company. You have a loyal customer for life and I will recommend you to anyone I know for lighting products