Mortgage, Bank of America

Jan 2024

I came to deposit my check. There was no line. And they were quick to get it done. No hassle and quick. I would have to come back here more often. Unlike other banks. I could imagine if it was busy the parking would be a problem. That's the only downside I see

Dec 2023

My recent encounters with this bank have been disappointing. The service is consistently subpar, characterized by excessively long wait times and staff members who are not only unhelpful but also remarkably rude. The overall atmosphere leaves much to be desired, making banking here an unpleasant experience. Consider exploring other options for better service.

Sep 2023

I had an excellent service at Bank of America branch (2925 Scott Blvd, Santa Clara, CA 95054). The customer service lady that helped me, Mariam Hendi, was so courteous, patient and gentle. I went there to deal with my deceased wife accounts. The process was very lengthy and it had to be done in two different visits. She was the one who helped me in both times. If I have any other business at BOA I would go to that branch and that customer service lady, Maryam Hendi.