JCPenney is one of the nation's largest apparel and home furnishing retailers, providing customers with unparalleled style, quality, and value since 1902. The JCPenney Department Store in Santa Ana, CA offers a wide range of national brands such as Adidas and Levi's, along with their private brands Liz Claiborne, Worthington, St John's Bay, Arizona Jeans, Okie Dokie, and more. Customers praise the great customer service and helpful staff, especially in the jewelry section, where they offer quality products at great prices during sales. The store's managers are also commended for their willingness to assist customers with items that may not be available online but can be found in-store. While the inventory system could be improved to better reflect online availability, the store's curbside pickup service is highly appreciated by customers, particularly those with disabilities, as it provides a fast and pleasant delivery experience. Overall, the Santa Ana JCPenney store is a favorite among customers, offering a wide selection of apparel, accessories, and beauty products at reasonable prices, along with a dedicated team of helpful and friendly staff.
Great customer service!!!
Photo Studio: Great pictures, great customer service, highly reccomend! Was a bit nervous with this whole COVID thing going on, but the session was not over crowded, they cleaned and everything was handled well. I felt this was one of our best photo sessions yet!
The photo studio. The guys I met there were personable, patient, helpful, and professional. Sometimes children are difficult and uncooperative so their attitude and patience were important to get through the session with my 3 yr old. I'm grateful to Tristan, my photographer, for taking the time to get many beautiful photos to take home. Also, my sales guy was helpful in picking out the right photo package to take home. I will be back to take my son's 4 year old photos.