About Petco

Petco offers a variety of services, including grooming and pet supplies. Customers often praise the grooming stylists for their thoroughness and politeness, specifically mentioning Reyann's expertise and care. In the pet supply department, the staff is known for their helpful and patient service. Employees like Mario and Matt are highlighted for their assistance. Mario is commended for his help with the app and specials, while Matt is recognized for his extensive knowledge, especially about aquatic life. Customers appreciate his professional and kind manner, stating that he goes above and beyond to ensure they succeed as new pet owners. Many find the overall service welcoming and efficient, even during busy times.

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Reviews for Petco

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Feb 2026
I so wish I remembered the name of the man who helped me. I know he has two pugs. He was super helpful and told me about this dog food and told me about a membership plan that I am thinking about. He was truly attentive and by the way, my dog loves the Orijen food and treats. So nice to get great customer service. Not common these days.
Jan 2026
It's incredible that there are no Spanish-speaking people in this place, especially since I consider the service to be of very good quality. Many of us customers prefer to communicate in Spanish, and therefore we are excluded from the service when trying to make appointments or access other services.
Nov 2025
I’ve been to many Petcos/PetSmarts but I had a great experience here! The service was excellent, the staff were friendly, helpful, and really seemed to care about both me and my pet. The store was clean, well-organized, and it was easy to find everything I needed. I’ll definitely be coming back. Highly recommend this Petco for anyone looking for great service and quality pet care!