About Diamond Massage
Diamond Massage offers quick massages in a mall setting. The massages are focused on specific areas like shoulders and feet, with options for additional add-ons. The staff may not be fluent in English, but they aim to provide a relaxing experience. The atmosphere can be noisy due to the location near a children's play area. Customers appreciate the affordable prices and the option to tip for good service. However, some reviewers have noted that the staff can be pushy about additional services and tips. Overall, Diamond Massage is a convenient option for those looking for a simple massage treatment while out shopping.
They will hand you a card for prices , but when you pay they tell you (not ask) that they are going to add a 20% tip automatically, PLUS they charge you $1 for credit card processing . My experience started today with them having me sit in their chair, but their masseuse that was available was not there. So she shows up 10 mins later, and her massage was really weak. All the while, she's talking Chinese loudly to the masseuse next to her, so I'm not relaxed. About 5 mins into my 15 min massage, she stops and one of the other masseuse takes over. He was much better. So 5 mins with a bad masseuse , 10 with a better one, and they push you for 20% tip. Don't waste your time.
I've been dealing with a sniff neck so thought I would stop by on a Friday evening. I got there around 8pm and noticed the place in the middle of the mall already had 2 people being worked so went to the actual location near the bowling alley. They weren't busy at all, in fact, the lady was sitting on a chair at the entrance playing with her cell phone. I told her I'm dealing with a stiff neck and told her 15 minutes. Shee offered table, but I opted for chair. Might have been a mistake I think I would have been more relaxed on a table, but whatever. She did a semi-deep massage, really working on the knots in my shoulders. 15 minutes honestly seemed like a long time. Because it's a mall, and it's right near the children's play area, it's not quiet. No problem, I knew that so was ablet to tune it out. However, about 5 minutes or so in, she started to have a conversation with someone in her native language. I didn't mind the language part, but I'm trying to relax while this other conversation is going on above me, and they're laughing. The massage itself was OK. Don't expect a massage like you might get with a licensed masseuse at a day spa, but I did feel better afterwards. When the 15 minutes was up, she goes "5 more minutes?" As I was actually feeling pretty good, I said OK. I knew it was only $5 more, so why not. After the 20 minutes, I paid cash and gave her a nice tip as it's a couple days before Christmas and I was feeling generous. One thing I noticed is they don't have water or anything after the massage. That's something that's important after your muscles have been worked on for a while. If they sold water, I probably would have bought a bottle. Overall it wasn't bad, except for the conversation going on above me that I couldn't understand.
I actually came for a massage because I got good experience in the past. James told me that he would do it for thirty minutes and I said OK. He was a bit rough. At the end of the massage, I thought, "well, I can pay him and go." He then directed me to sit down, and I was confused. I then realized that he wanted to do feet massages to make more money. The down side was he didn't let me know that he was going to do feet massages but I can tell English is not his first language. His coworker told me that total cost would be $70. I decided to give him a big tip for his message. I won't be returning. The day after the massage, I had to get pain killers.