Lupita G Fernandez & Associates has received mixed reviews from clients. Many customers appreciate the good service and professional treatment, particularly highlighting the helpfulness of employees in the tax area. Some have been loyal clients for years, praising the staff's knowledge and communication. However, there are also negative experiences reported, particularly regarding mistakes made when opening companies and issues with tax processing delays. Despite these issues, some clients have chosen to return, finding value in the familiarity of the service and the professionalism of certain staff members. Overall, the business has its strengths and weaknesses, with varying levels of customer satisfaction.
They have excellent service. They will answer every question you have about the tax process with expertise. They will always try to help you out to try to maximize your return. They will listen to you and take the time to explain any element of the process with calm and in a way we can all understand. I have been coming in for several years now. I highly recommend them.
Karla is AMAZING!! Been coming to her for almost 5 years!! I went to 3 different places before here and they were all so bad! Always overpriced and low return. My parents also come here and my grandparents! Trying to convince my siblings to as well because she’s quick, smart, and honest! Love it! Customer Service is a 10/10. Thank you Karla for always helping me!
I have been doing my taxes in this place for 6 years and I have always had a very good experience with the treatment and service they provide, especially from Verónica in the tax area.
492 West San Ysidro Boulevard Ste B, San Ysidro, CA 92173
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