Rafael Floors

Name: Rafael Floors
Address: 822 Francisco Boulevard West, San Rafael, California, 94901, US
Telephone: (415) 456-3656
Price range: $$
Rating: 4.6

4.6 38 reviews

Flooring

822 Francisco Boulevard West, San Rafael, CA 94901

(415) 456-3656

Overall rating

4.6

out of 5

38 reviews

5 star 84%

4 star 0%

3 star 0%

2 star 0%

1 star 16%

About Rafael Floors

Rafael Floors, located in San Rafael, CA, is a flooring store that offers a variety of options to its residential clients in Marin County. They have hardwood, waterproof vinyl, carpet, and natural flooring options such as linoleum, wool, cork, seagrass, and sisal. The business has been voted as the Best of Marin and is Diamond Certified.

One customer expressed their satisfaction with the company's carpet installation, praising the design showroom's helpfulness and patience. They noted that the installation team was on time, clean, accommodating, and easy to work with.

Another customer shared their positive experience after a pipe burst flood in their house left them without flooring for three months. They mentioned that the insurance company was unable to help them find a flooring vendor, but Rafael Floors was able to provide a quick solution. The customer appreciated the professionalism, knowledge, and efficiency of the staff and installers.

The owner, Steve Villa, received a shout-out from another satisfied customer for his help in providing flooring after a pipe burst. The customer noted the business's professionalism and the installers' friendliness, cleanliness, and efficiency.

Overall, Rafael Floors is a reliable and professional flooring store that offers a variety of options, prompt service, and excellent customer service.

Reviews

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May 2026

5.0

I found out about Rafael Floors from the great reviews they have. I was looking for carpet in my 3 bedrooms and hallway of my condo. I looked at a few places that didn’t cut it. When I went to Rafael Floors and spoke with Robert Gomez, I was really impressed with his knowledge about flooring and carpeting. It was obvious he had decades of experience. I told him what I was looking for, and he answered a bunch of questions I had about carpet, quality, and the selection. I went home with several samples to check out how they looked in the different light throughout the day. After looking at the samples in my place for a week, I found the perfect carpet and color I wanted.… read full review

Sep 2023

5.0

Big thanks to Steve at Rafael Floors!Due to a pipe burst flood in June, we have had no flooringin our house for three months. Not ideal with a wife and toddler...Our dawdling insurance company was unableto help us with a flooring Vendor (frustrating!)Finally, I stopped in to Rafael Floors with my wife. We made our selection, and were quoted an installed price on the first visit.Less than a week later, the new flooring and replacement baseboard were installed.After dealing with insurance for three months, I can't say what a pleasure it was to find a vendor who knew what they were doing and could make it happen for us.Not only was the sale staff helpful, and the installation… read full review

Dec 2021

5.0

This was not our first time working with Rafael floors but the first time for a refinishing job. Owner Steve was very easy to work with; came to our home in a timely manner to check out the job, measure etc. Since I was concerned that refinishing might not work for the engineered floor he came back with his long-time refinisher and they determined that there would be enough wood for one time refinishing. I wouldn't have trusted the job to just anyone; a little too much sanding and you'd hit the subfloor. But given the Sander's experience, I felt confident. The price was the best of three places I compared with and the final refinishing looks lovely.

All 25 reviews