Pro Desk at The Home Depot

Sep 2022

This store has increasingly poor management. I shop here frequently to buy a wide variety of improvement supplies. The store could be improved in the following ways: -Add more heavy duty carts (lumber, masonry etc.) After arriving in the parking I now try to follow another customer out of the store with the type of cart that I want and then take the cart directly from them. Maybe this is what the managers want, but it adds 10 minutes to my shopping experience. -Put more people on the cashier lines. The self checkout is great. I like to do self-checkout when I have small items. But big and bulky stuff? There is always a line of people trying to buy lumber etc.. The "Pro...read full review

Apr 2022

Dareisha ( not sure if I spelled right) was super helpful making paint for me this morning. Answering questions and walking me through the best choices. She was efficient, friendly, and genuine. Hard to find customer service like that these days.

Apr 2022

My water heater died. I spent the weekend without hot water because apparently "emergency 24 hour" plumbers aren't actually interested in replacing a hot water heater on the weekend. It was an emergency to me. Wait, one quoted me starting price of $5400 and it would probably cost more sooooo. NO. I went online and saw Home Depot had same day installation if you call before noon. I called after noon, so I scheduled an appointment for the next day. They scheduled me as the first stop at 9 AM which I appreciated because I really don't like long cold showers. Water Heaters Fast got the request from Home Depot. The man called me twice to let me know his eta. Helpful since...read full review