Marin Center for Independent Living

Apr 2025

I'm stunned. First person, I talked to was awesome and apparently within months was no longer working here. Looking back, this was the most unfortunate thing because she was the most compassionate person. I have talk to. Couple of months go by with no word whatsoever, so I re-contact them and end up giving information being told that I would be referred and everything would be good and they would help me out and nothing absolutely nothing for months!!! I'm not gonna chase these people down. Clearly they don't have their act together. Clearly their clients are not their priority when you know it months and months go by again and I get a follow up call three times they don't leave a message when they do leave a message. I can barely understand it and they wanna know if I'm still interested in helping me. Come on people...really???

Nov 2023

MCIL has excellent, friendly and prompt customer service. I phoned to get some services for friend. Within two days they were at his home setting up a safe bathroom. The variety of services they provide are invaluable to the community.

Jun 2020

Wow. What an absolutely amazing, lifesaving and loving service. I am still speechless about the immediate response we received on a weekend, a week before Christmas. One phone call to Kathleen and she put her team into action; within hours we had a 24 hour nursing staff coordinated for my MIL, who had major back surgery and horrible side effects from the anesthesia. Kathleen was there for us EVERY step of the way - even when she was not supposed to be working, she was still working. What a gift she is. We had no idea what to do when the Doctor told us my MIL needed 24 hour care. I remembered MCIL and thought - well I'll just ask Kathleen who she might recommend for us to reach out to. As soon as she picked up the phone she swooped us up like family and took the reigns - checking in every step of the way and adjusting where needed; going above and beyond her call of duty, I'm sure. I could sing MCIL from the rooftops as a result from the stellar treatment we received, and so timely. The Doctor had told us she was to be discharged that very day, and by that night we had a nurse on the clock. I am forever grateful, and hope that if you are reading this and have any question in your mind about how MCIL can work for you and your family - just call Kathleen, she'll help you.