Big Island Plumbing is a highly recommended plumbing company known for its quick response times, professionalism, and expertise. They are easy to communicate with and understand customer needs, ensuring efficient problem-solving. The company's plumbers are skilled and knowledgeable, able to identify and address plumbing issues promptly. Big Island Plumbing is praised for its transparent communication, patiently explaining problems and repair processes to customers. They have also installed a Body Glove water filter, which customers are very happy with. The staff is very responsive, often replying immediately to urgent requests, even during weekends. They are known for being fast, reliable, and doing a great job. The team goes above and beyond to answer questions and explain how everything works. Their dedication to customer service, fair pricing, and eco-friendly solutions has earned them a strong reputation in the industry.
Great experience with Big Island Plumbing, they helped me with my leaky lavatory drain. Glenn in the office was super efficient and Tai the technician that came out couldn’t have been nicer. Efficient, clear communication and at a fair price. Definitely recommend and will use again. Thank you Glenn and Tai for the 5star service!
Tainan at Big Island Plumbing did a great job for us. We had several different plumbing projects that needed attention, and over the course of the work he serviced our tank water heater, installed a filter and drain line for our tankless water heater, replaced our pressure reducing valve, and repaired a leak out in the yard.
He was extremely courteous about working around our schedule and minimizing interruptions to our water use. He even worked around our kooky dog without missing a beat.
Tainan was knowledgeable, professional, and easy to work with, and did a great job explaining everything along the way. We’ve been very happy with all of the work he’s done for… read full review
It’s a pleasure working with Tai, Our water heater was leaking over the weekend and he was here promptly on Monday and fixed things right away. Great communicator, great pricing, great work
42 Lucky Drive, San Rafael, CA 94904
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